EQUEST equips its retail partners with configurators that let their end customers design individual products themselves – for example the “Cotton Classic” saddle pad.
Customizable products meant a lot of consulting effort and back-and-forth for the retail partners. Orders came back incomplete or incorrect and had to be clarified manually.
With Assemblixx the EQUEST retail partners get a guided configurator. Using the “Cotton Classic” saddle pad as an example, end customers go through seven steps – cut, base color, binding, cords, straps, functions and embroidery – with a live preview on the horse and a real-time price. Thanks to full Shopify integration, the configured product lands directly in the cart and checkout of the EQUEST shop.
End customers configure on their own and instantly see what their desired product costs (e.g. €69.95). Every order reaches EQUEST complete and error-free – effort per order drops noticeably.
„Our retail partners use the Assemblixx configurators right at the point of sale – their end customers configure themselves, and every order reaches us complete and error-free."
